Spire.XLS is a professional Excel API that enables developers to create, manage, manipulate, convert and print Excel worksheets. Get free and professional technical support for Spire.XLS for .NET, Java, Android, C++, Python.

Fri Feb 17, 2023 12:12 am

Hello we are using the last version of spireOffice for Java

When we convert the attached file (teste.xls) the triangles and Circle in the PDF are all square.

Could you please help? this is on a client and is causing a problem

The same problem occurs if use the live demo

https://www.e-iceblue.com/Introduce/xls ... -7EyHbMKiM
Attachments
files.zip
(104.65 KiB) Downloaded 376 times
issue.png
issue.png (148.8 KiB) Viewed 1600 times

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Fri Feb 17, 2023 7:50 am

Hello,

Thanks for your inquiry.
After investigation, I reproduced your issue and logged it into our bug tracking system with the ticket number SPIREXLS-4478. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.

Sincerely
Abel
E-iceblue support team
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Fri Feb 17, 2023 10:48 am

Hello,

Tks, we have the license, but if needed to pay some extra to have this fixed soon, please let me know, because this is very critical, exists at least 1100 documents with the same problem

We cannot change every document.

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Mon Feb 20, 2023 1:59 am

Hello,

Thanks for your following-up.
Our Dev team have worked hard to fix the problem. Once there are any updates about it, I’ll inform you in time.

Sincerely
Abel
E-iceblue support team
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Tue Mar 21, 2023 2:29 am

Hello,

Thanks for your patience!
Glad to inform you that we just released Spire.Office for java 8.3.5 which fixes the issue with SPIREXLS-4478.
Please download the new version from the following links to test.
Website download link: https://www.e-iceblue.com/Download/office-for-java.html

Sincerely
Abel
E-iceblue support team
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Tue Mar 21, 2023 12:23 pm

Hello Thanks for the fix,

I tried and tha shapes are ok, but the text is cut, I will send attached the results.

I used the same excel file tha I sent in this ticket
Attachments
TextProblem.png
TextProblem.png (30.95 KiB) Viewed 1505 times

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Wed Mar 22, 2023 1:42 am

Hello,

Thanks for your feedback.
I created a console test project with Jdk 1.8 and the latest version of Spire.Office8.3.5 to test this issue in windows10, but I didn’t reproduce it, and I attached the result pdf file for your reference. To help us reproduce your issue and work out a solution for you, please offer the following message. Thanks for your assistance in advance.

1) The jdk version you used, such as Oracle Jdk1.8.
2) Your test environment, such as OS info (E.g. Windows 7, 64-bit) and region setting (E.g. China, Chinese).

Sincerely
Abel
E-iceblue support team
Attachments
ToPDF_out.zip
(95.43 KiB) Downloaded 382 times
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Wed Mar 22, 2023 12:17 pm

Hello

Below the informations

1) Java 17.0.1

2) Windows 11 Pro 22H2 64 bits, the region setting is Brasil

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Fri Mar 24, 2023 9:50 am

Hello,

Thanks for your feedback.
I'll do further investigation and give you feedback asap.

Sincerely
Abel
E-iceblue support team
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Tue May 09, 2023 1:20 am

thanks
User avatar

zaki.zou
 
Posts: 3
Joined: Fri Jun 16, 2017 2:35 am

Tue May 09, 2023 11:11 am

I do not understand, is only "thanks" on your message

Is fixed

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Wed May 10, 2023 1:39 am

Hello,

Sorry for the inconvenience caused, the message “thanks” is sent by my colleague to test whether the forum function is normal. Therefore you can ignore it.
In addition, for your issue, I have test it in Win11, but I didn’t reproduce it. Could you please offer a complete simple project that can reproduce your issue to help us do further investigation? You can upload the project to OneDrive than share the download link. Thanks for your assistance in advance.

Sincerely
Abel
E-iceblue support team
User avatar

Abel.He
 
Posts: 1010
Joined: Tue Mar 08, 2022 2:02 am

Return to Spire.XLS