WPF Application, bar code problem, black out sections

[jperkinsSC]

Hi

I am using spire PDF with my wpf application and there two issues one is my bar code font in the existing PDF in not showing properly and secondly there are couple of section in my PDF that are blacked out , screen shot attached of PDF viewer results. Please assist.

[Betsy.jiang]

Hi jperkinsSC,

Thanks for your inqury.
Did you use the latest Spire.PDFViewer Pack Version:2.11 ? If the issue still exists with the version, please provide us the sample file for further investigation.

Sincerely,
Betsy
E-iceblue support team

[jperkinsSC]

Betsy

Yes I did used the latest version. Attached is the sample PDF document when opened in spire document viewer shows the above mentioned issues.

Regards

[Betsy.jiang]

Dear jperkinsSC,

Thank for the information.
I have noticed the issue and posted it to our Dev team. Once there is any progress, we will inform you.
Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team

[jperkinsSC]

Betsy

Thanks for looking into it. Unfortunately we are working in a tight dead line with one of our biggest client here can you please speed up the process and update ASAP.

Regards

[Betsy.jiang]

Dear jperkinsSC,

Thanks for the information.
We will speed up the process, and try our best to fix the issue and then update to you ASAP.
Sorry for inconvenience.

Sincerely,
Betsy
E-iceblue support team

[jperkinsSC]

Betsy

Any update regarding the issue?

Regards

[Betsy.jiang]

Dear jperkinsSC,

Sorry for late reply as weekend.
I got information from our Dev team that the issue has been resolved, and we are testing it. Once the hotfix is available, we will inform you soon.

Sincerely,
Betsy
E-iceblue support team

[Betsy.jiang]

Dear jperkinsSC,

Thanks for your waiting.
Now we release Spire.PDFViewer Pack(Hotfix) Version:2.11.9, which resolves the issue, welcome to test it.
If there is any question, please let me know.

Sincerely,
Betsy
E-iceblue support team

[jperkinsSC]

Betsy

we just have a quick test and you hotfix solution is working fine, thanks for you support.

Regards

[Betsy.jiang]

Dear jperkinsSC,

Thanks for your feedback.
Please feel free to contact us if there is any question. We will be happy to help you.

Sincerely,
Betsy
E-iceblue support team

[jperkinsSC]

Hi support

Again we had issue with the black out area when using pdf viewer , attached is the sample pdf. Please look into it , you quick response will be greatly appreciated.

Regards

[Jane.Bai]

Hello,

Thanks for your post.
I have noticed the issue and logged it to our bug system. Once there's any good news, I will inform you.

Sincerely,
Jane
E-iceblue support team

[jperkinsSC]

Jane

Any update ???????

[Jane.Bai]

Hello,

Sorry there's no update. Once we get any news, we will inform you.

Sincerely,
Jane
E-iceblue support team