Unable to view Chart Data when calling ChartData.Clear

[boncyrus]

Given a ppt template with a chart that has chart data that references a series and you clear the chart data, the result PowerPoint doesn't allow you to view the chart data.

Code: Select all

graph.ChartData.Clear(0, 0, graph.Categories.Count + 1, graph.Series.Count + 1);
graph.Series.Clear();
graph.Categories.Clear();

graph.ChartData[0, 1].Value = "Series 1";
graph.ChartData[1, 1].Value = 1;
graph.ChartData[1, 0].Value = "Category 1";

graph.Series.Append(graph.ChartData[0, 1]);


Environment info
- Version: Spire.Presentation 8.7.0 for .NET
- Runtime: .NET 5 & 6

I've attached a sample code for your reference.

[boosted_d16]

Linked to this issue: error-linked-file-is-isn-t-available-t12011-15.html

[Triste.Dai]

Hi,

Thanks for your feedback.
After testing, I have reproduced the issue you mentioned and logged it into our issue tracking system with the ticket number SPIREPPT-2302, our developers will investigate and fix it. Apologize for any inconvenience caused. Once the issue is fixed, I will inform you asap

Best regards,
Triste
E-iceblue support team

[boosted_d16]

This is really disappointing. A fix for this issue was just released and it still not working. We've been waiting months to have this issue resolved. Can you please fix this issue asap.

[Triste.Dai]

Hi,

We sincerely apologize for the recurrence of the issue that was previously fixed. We understand your frustration and apologize for any inconvenience this may have caused.

Please be assured that we have escalated this issue to the highest priority within our development team. We are committed to resolving it as quickly as possible. Rest assured, once we make progress on addressing this issue, we will notify you immediately.

Again, we apologize for any inconvenience caused and appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to us.

Best regards,
Triste
E-iceblue support team

[Triste.Dai]

Hi,

We hope this email finds you well.
We would like to express our sincere apologies for the inconvenience caused by the issue you reported. We deeply regret that the issue resurfaced despite our previous attempts to fix it.

We are pleased to inform you that we just released Spire.Presentation 8.7.2 hotfix, which has fixed the issue SPIREPPT-2302. Please download from the following links and have a test.
Website link: https://www.e-iceblue.com/Download/download-presentation-for-net-now.html
Nuget: https://www.nuget.org/packages/Spire.Presentation/8.7.2

We understand how frustrating it can be when issues reappear after they have been addressed, and we truly appreciate your patience and understanding throughout this process.

If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your understanding, and we look forward to serving you better in the future.

Best regards,
Triste
E-iceblue support team