Slow to generate PDF and font problem

Thu Mar 17, 2022 6:28 pm

Hello When tried do convert ppt file (You can find attached the original file, but I had to delete some slides, because accpet only 2Mb attachments), it takes more than 1 minute to convert.

Is possible to improve the performance? I tried to put 6Gb on JVM, but still taking a lot of time to convert

Another problem is that when generating in linux the font is getting bigger than on windows. What is missing? maybe some fonts? youcan find a screen shot attached

can you help ?

Fri Mar 18, 2022 3:20 am

Hello,

Thank you for your inquiry.
I tested the Powerpoint file you provided and found that the program running time was indeed about a minute. I have logged the issue into our bug tracking system with the ticket number SPIREPPT-1888. Our development team will investigate whether it can be optimized. Once there is any update, I will inform you in time. Sorry for the inconvenience caused.
In addition, you mentioned that the font size of the result file on the Linux system is larger, which is caused by the "Calibri" font not installed on your Linux system. Please install the "Calibri" font to the Linux system before testing.

Sincerely,
Annika
E-iceblue support team

Fri Mar 18, 2022 12:16 pm

Hello I put calibri and it worked

Tks, I will wait for tthe performance

One more question, I will buy a OEM license, twhar is the support chanel?

Mon Mar 21, 2022 1:39 am

Hello,

Thanks for your feedback.
About issue SPIREPPT-1888, I will keep you informed as soon as there is any important update.
In addition, after you purchase the OEM license successfully, once there is a issue related to our product, you can paste it into the forum or send it to our support via email (support@e-iceblue.com).

Sincerely,
Annika
E-iceblue support team

Fri Apr 08, 2022 9:42 am

Hello,

Thanks for your patience!
Glad to inform you that we just released Spire.Office for Java 5.4.2 Version:5.4.2 which fixes the issue of SPIREPPT-1888.
Welcome to test it.

Sincerely,
Annika
E-iceblue support team

Fri Apr 08, 2022 12:00 pm

Very good Newsssss

Thank you very much, I will try this version

Mon Apr 11, 2022 1:08 am

Hello,

You're welcome.
Looking forward to your test feedback.
Have a nice day.

Sincerely,
Annika
E-iceblue support team

Tue Apr 26, 2022 6:06 pm

Sorry for a Late reply

today I tested just replacing the new jar version and I got the same results

It Takes about a minute to convert

DO i need to do change something on my code to have a faster conversion?

Can you send me how long it takes for you to convert and the code used?

Wed Apr 27, 2022 1:53 am

Hello,

Thanks for your feedback.
I tested your PowerPoint file with the new version and the program took around 34 seconds. The test time of the previous version was about 64 seconds. My test environment is Windows10, 8G. I have attached my test project (JDK1.8 ), please download and test it on your side. In addition, please test on multiple computers to confirm whether the program still needs to be optimized.

Sincerely,
Annika
E-iceblue support team

Wed Apr 27, 2022 11:32 am

Hello,

Thank you for your reply

I tried in a linux centos (amazon linux 2) with 4Gb, you can find attached the execution. was 53 seconds

When I tested in my local machine windows 10 with 16Gb was 12 seconds

Thu Apr 28, 2022 3:17 am

Hello,

Thanks for your feedback.
The running time of the program is related to the memory size of the system. I tested it on the 10G centOS 7, the program time was 29 seconds, and the program time on the 6G centOS 7 was 47 seconds. Our developer feedback can only optimize so far. Therefore, we recommend that you increase the system memory to increase the speed of the program.
Thanks for your understanding.

Sincerely,
Annika
E-iceblue support team