Hello!
I have a problem when I save PowerPoint Presentation file to image. I have a rounded rectangle with shadow. After saving to image the shadow disappeared. I attached two files - source pptx and resulting image.
Thank you in advance for your help.
Dear a3cuzoff,
Thanks for your inquiry.
I have reproduced the issue and posted it to our Dev team. We will inform you once there is any progress.
So sorry for the inconvenience caused.
Sincerely,
Betsy
E-iceblue support team
Thanks for your inquiry.
I have reproduced the issue and posted it to our Dev team. We will inform you once there is any progress.
So sorry for the inconvenience caused.
Sincerely,
Betsy
E-iceblue support team
-
Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Dear a3cuzoff,
Thanks for waiting.
Now the issue has been fixed in Spire.Presentation Pack Hotfix Version:2.8.35, welcome to test it.
Looking forward to your reply.
Sincerely,
Betsy
E-iceblue support team
Thanks for waiting.
Now the issue has been fixed in Spire.Presentation Pack Hotfix Version:2.8.35, welcome to test it.
Looking forward to your reply.
Sincerely,
Betsy
E-iceblue support team
-
Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Hallo Betsy,
thanks for your reply.
I tried new version of Spire.Presentation. Now shadows are drawn, but they have other look, not as in PowerPoint. The shadow in PowerPoint has blur, on the image with Spire generated the shadow has clear boundary.
I attached source pptx and two images - generated by PowerPoint and by Spire.Presentation.
Sincerely,
Alexander
thanks for your reply.
I tried new version of Spire.Presentation. Now shadows are drawn, but they have other look, not as in PowerPoint. The shadow in PowerPoint has blur, on the image with Spire generated the shadow has clear boundary.
I attached source pptx and two images - generated by PowerPoint and by Spire.Presentation.
Sincerely,
Alexander
Login to view the files attached to this post.
-
a3cuzoff - Posts: 3
- Joined: Mon Apr 24, 2017 7:03 am
Dear Alexander,
Thanks for your feedback.
So sorry that there is still the issue, and I have posted it to our Dev team.
We will inform you as soon as there is any progress.
Sincerely,
Betsy
E-iceblue support team
Thanks for your feedback.
So sorry that there is still the issue, and I have posted it to our Dev team.
We will inform you as soon as there is any progress.
Sincerely,
Betsy
E-iceblue support team
-
Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Hallo Betsy,
I would also like to say that objects of the ellipse type are also drawn without a shadow.
Could you also send it to your Dev team?
The example is attached.
Sincerely,
Alexander
I would also like to say that objects of the ellipse type are also drawn without a shadow.
Could you also send it to your Dev team?
The example is attached.
Sincerely,
Alexander
Login to view the files attached to this post.
-
a3cuzoff - Posts: 3
- Joined: Mon Apr 24, 2017 7:03 am
Dear Alexander,
Thanks for you feedback again.
I have noticed the issue and forwarded it to our Dev team. We will let you know when it is fixed.
So sorry for all inconvenience caused.
Sincerely,
Betsy
E-iceblue support team
Thanks for you feedback again.
I have noticed the issue and forwarded it to our Dev team. We will let you know when it is fixed.
So sorry for all inconvenience caused.
Sincerely,
Betsy
E-iceblue support team
-
Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Dear Alexander,
Thanks for waiting.
Glad to inform you that the two issues(the shadow lost and the shadow was incorrect) have been fixed in Spire.Presentation Pack Hotfix Version:2.8.49, welcome to have a test. Looking forward to your reply.
Sincerely,
Betsy
E-iceblue support team
Thanks for waiting.
Glad to inform you that the two issues(the shadow lost and the shadow was incorrect) have been fixed in Spire.Presentation Pack Hotfix Version:2.8.49, welcome to have a test. Looking forward to your reply.
Sincerely,
Betsy
E-iceblue support team
-
Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Page 1 of 1