SaveAsImage not accurate

[obrossard]

When we use SaveAsImage, some part of the document are not exactly where they suppose to be.
It seems the bug was already reported here and here.

Since the PDF we are using are official contracts, this problem is a major issue for us. We bought Spire.PDF especially for this particular feature and it does not work correctly. Do you have an ETA of when this bug will be fix?

[Betsy]

Dear obrossard,

Thanks for your feedback.
The reason of your issue may be different from the two issue you linked as the sample document is different. So could you please offer us your sample document here, or you can send it to us(Support@e-iceblue.com) via email ? That would be very helpful to investigate your issue, and then we can find the reason quickly.

Sincerely,
Betsy
E-iceblue support team

[obrossard]

Hi Betsy,
Thanks for the reply.
I sent an email with the document in attachment.

[Betsy]

Dear obrossard,

Thanks for your document.
I have noticed your issue and posted it to our Dev team. Once it is fixed, we will inform you.
Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team

[obrossard]

Hi,
Do you have an ETA for this fix?
Thanks!

[Betsy]

Dear obrossard,

Sorry that we don't give you an ETA. Our Dev team is working on it, we will try our best to fix it. We will inform you once there is any progress. Sorry for inconvenience caused.

Sincerely,
Betsy
E-iceblue support team