Spire.PDF is a professional PDF library applied to creating, writing, editing, handling and reading PDF files without any external dependencies. Get free and professional technical support for Spire.PDF for .NET, Java, Android, C++, Python.

Sun Dec 13, 2015 7:12 am

Hi,
My version is Spire.doc Pack v5.5
Spire.Pdf.dll 3.4.71.3020

When I save a very simple document to PDF, it's very slow, will take 12s.
When I save it to word, only take 1 to 2s.

It's not acceptble by the client users.
The simple file is attached, only contains very small data records.

yours,
Ivan

ivanchain
 
Posts: 30
Joined: Wed Jan 22, 2014 12:42 am

Mon Dec 14, 2015 3:45 am

Hi Ivan,

Thanks for your inquiry.
Could you please provide us your original word document? It will help us do some investigation for Word to PDF conversion.
Thank you.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Tue Dec 15, 2015 1:22 am

Please see the doc file attached.

yours,
Ivan

ivanchain
 
Posts: 30
Joined: Wed Jan 22, 2014 12:42 am

Tue Dec 15, 2015 2:22 am

Hi Ivan,

Thanks for providing.
Please use Spire.Doc Pack(hot fix) Version:5.5.189. I tested your document to PDF with the version, it took 2s.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Thu Dec 17, 2015 8:49 am

Hi,

Has your issue been resolved?
Thanks for your feedback.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Mon Dec 21, 2015 12:12 am

Hi,
I tried the hotfix you mentioned, but no luck.
It still takes over 10s.

If you tested in .net 4? I use the spire.doc dill (2.0).

yours,
Ivan

ivanchain
 
Posts: 30
Joined: Wed Jan 22, 2014 12:42 am

Mon Dec 21, 2015 3:28 am

Hi Ivan,

Thanks for your feedback.
I also tested in .net 2, it also took 2s.
Please tell us your system environment.
For example:
Windows 7 Enterprise Edition SP1 x64
Regional and Language Options

Thank you.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Mon Dec 21, 2015 2:03 pm

I test on two server, both will take a long time(over 8s avg.).

The 1st server:
Windows server 2003 Enterprise Edition Service Pack 2 32 bit
IIS 6.0 ASP.NET 2.0 Language:Chinese

The 2st server:
Windows server 2008 Enterprise Edition Service Pack 2 32 bit
IIS 7.0 ASP.NET 4.0 Language:Chinese

If you need to check it, I could give you a live demo to check the time.

yours,
Ivan

ivanchain
 
Posts: 30
Joined: Wed Jan 22, 2014 12:42 am

Tue Dec 22, 2015 1:44 am

Hi Ivan,

Thanks for your further information.
Please provide us your live demo. Thank you.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Thu Dec 24, 2015 7:22 am

Hi Ivan,

We did some improvement for Word to PDF conversion performance.
Welcome to download and test Spire.Doc Pack(hot fix) Version:5.5.211.

Best Regards,
Amy
E-iceblue support team
User avatar

amy.zhao
 
Posts: 2774
Joined: Wed Jun 27, 2012 8:50 am

Return to Spire.PDF