Rendering issues with older Office version

[wolfgang.colsman]

We have identified several issues when rendering .xls files created with an older Office version to PDF:

MS Excel Spreadsheet (1): Plots rendering wrong. The legend and axes get boxes around the values. The equations are also rendering incorrectly. Equal signs appear like boxes.

MS Excel Spreadsheet (2): The scale changes from the original and there are some missing values in the scale.

[William.Zhang]

Hello,

Thanks for your inquiry.
I converted your files with the latest Spire.XLS for Python Version:14.4.4 and reproduced most of the issues you mentioned, but failed to reproduce the issue of legends turning into boxes. I uploaded my conversion results for your reference. I have logged the issues I reproduced into our tracking system as SPIREXLS-5340 and SPIREXLS-5339. Our development team will further fix them. For legends issue, to help us investigate further, please provide us with your test code and tell us your test environment (e.g.Windows 10). Thanks in advance.

Sincerely,
William
E-iceblue support team

[wolfgang.colsman]

Can you provide an ETA for SPIREXLS-5340 and SPIREXLS-5339? Thank you

[wolfgang.colsman]

Please find the test code attached. It works on Windows, but does not work in the docker image

[William.Zhang]

Hello,

Thanks for your reply.
Regarding issues SPIREXLS-5340 and SPIREXLS-5339, sorry, there is no breakthrough progress yet, we will further investigate the solution. If there is any progress, I will inform you as soon as possible.
For your docker image issue, to help us investigate further, could you provide us with your test file and any error stack information for us to reference? Thanks in advance.

Sincerely,
William
E-iceblue support team

[wolfgang.colsman]

Hi,

we have been able to resolve the legends issue. Please excuse the inconvenience.

[wolfgang.colsman]

Any ETA on SPIREXLS-5340 and SPIREXLS-5339?

Sorry for pushing, this is impacting our production system.

Thank you

[William.Zhang]

Hello，

Thanks for following up.
Sorry, there is no breakthrough on the above issues yet. I have raised them to the highest priority and the development will further investigate the solution. If there is any progress, I will inform you as soon as possible.

Sincerely,
William
E-iceblue support team

[emarsh_zontal]

Hello,

I just wanted to check in with this issue set again. Sorry again for the push, I am just wondering if you have any relative timelines about these issues. Thank you for all of your help.

[William.Zhang]

Hello,

Thanks for your following up.
Sorry, due to the complexity of the issues, our development team has not made any breakthrough progress at present, so it is difficult for us to estimate the repair time. We will further investigate the solution, and I will notify you as soon as there is any progress. Sorry for any inconvenience caused to you.

Sincerely,
William
E-iceblue support team

[emarsh_zontal]

Hi,
I just wanted to check in again on this. Is there any progress on these?

[William.Zhang]

Hello,

Thank you for your follow-up.
Sorry, since the document you provided is in xls format instead of xlsx format, the document structure of this format is very complex and the investigation is difficult, so there is no breakthrough progress at present. Our development team will investigate further and I will notify you if there is any progress. Thank you for your understanding.

Sincerely,
William
E-iceblue support team