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Wed Mar 29, 2023 10:57 am

Hello,

We have a problem to convert excel to pdf

We tried to convert the excel file attached (VSM-Value Stream Mapping.zip) into pdf

But some arrows is inverted as you can see in the image on the ticket

I also tried on the live demo, and got the same problem

Please can you verify?
Attachments
ProblemArrow.png
ProblemArrow.png (113.61 KiB) Viewed 962 times
VSM-Value Stream Mapping.zip
Excel file
(101.55 KiB) Downloaded 389 times

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Thu Mar 30, 2023 3:37 am

Hi,

Thanks for your feedback.
After testing, I have reproduced your issue and logged it into our issue tracking system with the ticket number SPIREXLS-4586, our developers will investigate and fix it. Sorry for the inconvenience caused. Once the issue is fixed, I will inform you asap.

Best regards,
Triste
E-iceblue support team
User avatar

Triste.Dai
 
Posts: 1000
Joined: Tue Nov 15, 2022 3:59 am

Tue Apr 18, 2023 8:21 pm

Hello do you have news about this problem?

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Wed Apr 19, 2023 1:40 am

Hi,

Thanks for your following-up.
We appreciate your patience and apologize for any inconvenience this issue may have caused.
Currently, the fix is in the process of testing. Once the testing is completed and the fix is verified, we will release an update to address the issue.
We understand that this issue has caused some frustration for you, and we want to assure you that we are working diligently to resolve it as soon as possible. We will keep you updated on the progress and let you know once the fix is available.

Best regards,
Triste
E-iceblue support team
User avatar

Triste.Dai
 
Posts: 1000
Joined: Tue Nov 15, 2022 3:59 am

Thu May 25, 2023 7:20 am

Hi,

Thanks for your patience.
Glad to inform you that we just released Spire.Office for java 8.5.6, which has fixed your issue SPIREXLS-4586. Please download from the following links and have a test.
Website link: https://www.e-iceblue.com/Download/office-for-java.html
Maven:
Code: Select all
<repositories>
    <repository>
        <id>com.e-iceblue</id>
        <name>e-iceblue</name>
        <url>https://repo.e-iceblue.com/nexus/content/groups/public/</url>
    </repository>
</repositories>

<dependencies>
    <dependency>
        <groupId>e-iceblue</groupId>
        <artifactId>spire.office</artifactId>
        <version>8.5.6</version>
    </dependency>
</dependencies>


If you have any further questions or concerns, just feel free to contact us.

Best regards,
Triste
E-iceblue support team
User avatar

Triste.Dai
 
Posts: 1000
Joined: Tue Nov 15, 2022 3:59 am

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