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Tue Sep 19, 2023 7:10 pm

Hello, when converting the excel file attached to pdf, has some problem that I selected on the printscreen attached

1) We are using openjdk version "17.0.8" 2023-07-18
OpenJDK Runtime Environment (build 17.0.8+7-Ubuntu-122.04)
OpenJDK 64-Bit Server VM (build 17.0.8+7-Ubuntu-122.04, mixed mode, sharing)

2) S.O. Ubuntu

3) SPireOffice version 8.8.3

Please can you help?
Attachments
files.zip
(561.12 KiB) Downloaded 686 times
Wrong COnverstion 001.png
Wrong COnverstion 001.png (233.31 KiB) Viewed 2430 times

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Wed Sep 20, 2023 7:43 am

Hi,

Thank you for your inquiry.
I have tested the document you provided and reproduced your question. I have recorded this issue in our bug tracking system with the number "SPIREXLS-4906". Our development will investigate and fix it in the future. If this issue is resolved, we will notify you as soon as possible. We deeply apologize for the inconvenience caused.

Sincerely
Ula
E-iceblue support team
Last edited by Ula.wang on Thu Sep 21, 2023 1:54 am, edited 1 time in total.
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Ula.wang
 
Posts: 282
Joined: Mon Aug 07, 2023 1:38 am

Wed Sep 20, 2023 10:06 am

Hi

You said it will be fixed in the future, does that mean there is no deadline? I ask because what made us renew support was having the right to bug fixes

BEst regards

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Thu Sep 21, 2023 5:34 am

Hi,

Thank you for your feedback.
Don’t worry, I have urged our Dev team to speed up fixing your issue, if there are any updates, I will inform you in time. We will do our best to help you.

Sincerely
Ula
E-iceblue support team
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Ula.wang
 
Posts: 282
Joined: Mon Aug 07, 2023 1:38 am

Tue Nov 07, 2023 9:57 am

Hi ,

Thanks for your patience!
Glad to inform you we just released Spire.XLS for JAVA 13.11.0, which contains the fix of issue SPIREXLS-4906. Please download the new version from the link below to test.

Download link:https://www.e-iceblue.com/Download/xls-for-java.html

Sincerely,
Ula
E-iceblue support team
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Ula.wang
 
Posts: 282
Joined: Mon Aug 07, 2023 1:38 am

Tue Nov 07, 2023 11:09 am

Hello we Use SpireOffice not only XLS , if we update to version v8.10.2 the fix will be there?

meneghette
 
Posts: 42
Joined: Tue Mar 08, 2022 12:10 pm

Wed Nov 08, 2023 1:32 am

Hi,

At present, this issue has only been fixed in the latest version of Spire.XLS for JAVA 13.11.0 and has not been synchronized to the latest version of Spire.Office yet. But you don't worry, we will soon sync this issue to Spire.Office. Once the latest version of Spire.Office that includes this issue fix is released, I will notify you immediately. Sorry for the inconvenience caused to you during this period.

Sincerely,
Ula
E-iceblue support team
User avatar

Ula.wang
 
Posts: 282
Joined: Mon Aug 07, 2023 1:38 am

Tue Nov 28, 2023 6:32 am

Hi ,

Thanks for your patience!
Glad to inform you we just released Spire.Office for JAVA 8.11.3, which contains the fix of issue SPIREXLS-4906. Please download the new version from the link below to test.

Download link:https://www.e-iceblue.com/Download/office-for-java.html

Sincerely,
Ula
E-iceblue support team
User avatar

Ula.wang
 
Posts: 282
Joined: Mon Aug 07, 2023 1:38 am

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