The fix is partially working. Moreover, we are getting the below warning message though we have license till 2019-03-28T12:00:00Z
"Evaluation Warning : The document was created with Spire.Presentation for .NET".
Attached ppt issue is not yet resolved.
Dear LCNconsult,
Thanks for your feedback.
As for the warning information, please try to apply the license by license key, since the other license-appliance methods would cause nonrecognition of the license file due to the lack of permission or other reasons in some occasions.
As for the content missing issue, after multiple tests, we found if the framework of the project was 4.5 or above, the content lost. If change the framework of the project to .net 4.0 or below(on some machines, the framework needs to change to 2.0), the issue would be solved. Please take this as a temporary solution. Our Dev team will look into the issue why the different frameworks cause that issue, we will let you know once there is any update.
Sincerely,
Betsy
E-iceblue support team
Thanks for your feedback.
As for the warning information, please try to apply the license by license key, since the other license-appliance methods would cause nonrecognition of the license file due to the lack of permission or other reasons in some occasions.
As for the content missing issue, after multiple tests, we found if the framework of the project was 4.5 or above, the content lost. If change the framework of the project to .net 4.0 or below(on some machines, the framework needs to change to 2.0), the issue would be solved. Please take this as a temporary solution. Our Dev team will look into the issue why the different frameworks cause that issue, we will let you know once there is any update.
Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
As for the warning information, I tried in all possible ways which you mentioned, but still we get it. Need your help on it.
After changing framework from 4.5.2 to 4.0 we are able to see the content. Please share the fix once you guys resolving for 4.5.2.
After changing framework from 4.5.2 to 4.0 we are able to see the content. Please share the fix once you guys resolving for 4.5.2.
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LCNconsult - Posts: 10
- Joined: Tue Mar 27, 2018 5:32 pm
Dear LCNconsult,
Thanks for your feedback.
Sorry for the issue caused by the license, we have sent a new license file to you via email, please have a check.
As for the framework issue, we will let you know as soon as it is fixed.
Sincerely,
Betsy
E-iceblue support team
Thanks for your feedback.
Sorry for the issue caused by the license, we have sent a new license file to you via email, please have a check.
As for the framework issue, we will let you know as soon as it is fixed.
Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang - Posts: 3099
- Joined: Tue Sep 06, 2016 8:30 am
Temporary fix resolved our issues. Thanks for resolving license issue also.
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LCNconsult - Posts: 10
- Joined: Tue Mar 27, 2018 5:32 pm
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