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Thu Jun 07, 2018 7:21 am

Hi,

I am facing one more issue,

My simplified code is,

Presentation ppt = new Presentation("1.pptx", FileFormat.Pptx2013);
ppt.SaveToFile("2.pptx", FileFormat.Pptx2013);

I am getting a blue border in second column in 2.pptx, please use the attached file for your reference.

Thanks in advance :)

manjudupi
 
Posts: 13
Joined: Wed Apr 18, 2018 5:55 pm

Thu Jun 07, 2018 7:23 am

Here's is 1.pptx

manjudupi
 
Posts: 13
Joined: Wed Apr 18, 2018 5:55 pm

Thu Jun 07, 2018 8:08 am

Dear manjudupi,

Thanks for your inquiry.
I have noticed the issue and logged it in our bug tracking system. We will let you know once it is fixed.
Sorry for the inconvenience caused.

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Jun 14, 2018 3:50 pm

Hi,

Do you have any recommendations for performance / running in a cloud? (Azure)

The presentation merging takes a lot of resources, suppose if I try to merge more than 40 presentation files with around 2-3 slides each our API which uses Spire.Presentation breaks.

For licencing information please drop a mail.I have a one developer licence for full Spire.Office package.


Thanks in advance.

manjudupi
 
Posts: 13
Joined: Wed Apr 18, 2018 5:55 pm

Fri Jun 15, 2018 2:28 am

Dear manjudupi,

Thanks for your inquiry.
As for memory usage issue, it is mainly dependent on document size and document complexity. First, we suggest you use the latest Spire.Office Platinum (DLL Only) Version:3.6.0. If your issue still happens, please provide following information for further investigation.
1. Your input documents, as every document has unique data structure.
2. The code you were using.
3. The OS and Region information, e.g. Win7 64bit, RAM 4GB, China/Chinese.
4. How many resources did the process take?
5. Did the issue also happen in your local ? Or it just occurs on Azure ?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Jun 20, 2018 3:47 am

Dear manjudupi,

Greetings from E-iceblue.
How is your issue going now ? Could you please give us some feedback at your convenience ?

Sincerely,
Betsy
E-iceblue support team
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Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Wed Aug 08, 2018 2:57 pm

Please let me know the status for blue border issue posted on Jun 7, 2018

manjudupi
 
Posts: 13
Joined: Wed Apr 18, 2018 5:55 pm

Thu Aug 09, 2018 2:12 am

Dear manjudupi,

Sorry for long silence.
The border issue is fixed in Spire.Office Platinum (DLL Only) Version:3.8.0.
Look forward to your feedback.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Mon Aug 13, 2018 2:14 am

Dear manjudupi,

Greetings from E-iceblue.
Did you use the hotfix ? Has your issue been resolved ?

Thanks,
Betsy
E-iceblue support team
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Betsy.jiang
 
Posts: 3099
Joined: Tue Sep 06, 2016 8:30 am

Thu Sep 27, 2018 6:00 am

Hello,

Glad to inform that the new feature of splitting table is available in the hotfix Spire.Office Platinum (DLL Only) Version:3.9.1. Please refer to the code below.
Code: Select all
//Eg.split the cell to 2 rows and 2 columns
table[0,0].Split(2,2)


Sincerely,
Jane
E-iceblue support team
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Jane.Bai
 
Posts: 1156
Joined: Tue Nov 29, 2016 1:47 am

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