I hope this message finds you well. I am currently testing your program on .NET 8 after downloading it via NuGet, and I have encountered an issue where one specific file does not convert. Could you kindly assist me in understanding why this might be happening? Thank you very much for your help.
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hamyounghoon - Posts: 2
- Joined: Tue Jun 25, 2024 11:59 pm
Hello,
Thanks for your inquiry.
I have converted the document you provided here, and there are no exceptions during the program operation. but the generated word file could not be opened in Microsoft Word. Is this the issue you mentioned? Looking forward to your feedback.
Sincerely,
William
E-iceblue support team
Thanks for your inquiry.
I have converted the document you provided here, and there are no exceptions during the program operation. but the generated word file could not be opened in Microsoft Word. Is this the issue you mentioned? Looking forward to your feedback.
Sincerely,
William
E-iceblue support team
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William.Zhang - Posts: 419
- Joined: Mon Dec 27, 2021 2:23 am
Yes, that's correct.
The issue occurs when the file is opened with MS Word.
Thank you for your prompt response.
The issue occurs when the file is opened with MS Word.
Thank you for your prompt response.
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hamyounghoon - Posts: 2
- Joined: Tue Jun 25, 2024 11:59 pm
Hello,
Thanks for your confirmation.
I have logged the issue you mentioned into our tracking system with ticket SPIREPDF-6867. Our dev team will further investigate and fix it, and I will inform you once there is any progress.
Sincerely,
William
E-iceblue support team
Thanks for your confirmation.
I have logged the issue you mentioned into our tracking system with ticket SPIREPDF-6867. Our dev team will further investigate and fix it, and I will inform you once there is any progress.
Sincerely,
William
E-iceblue support team
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William.Zhang - Posts: 419
- Joined: Mon Dec 27, 2021 2:23 am
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