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Tue Jul 26, 2016 9:41 am

HI

WE ARE LICENSE HOLDER FOR YOU PRODUCT.
WE ARE CHASING ISSUE WHILE LOADING PDF FILE WHICH IS 256 AES ENCRYPTED. IT WONT OPEN
MY CODE IS

try
{
string pdfpath = System.Environment.CurrentDirectory + "\\2015 Personal Tax Return.pdf";
PdfDocument doc = new PdfDocument();
doc.LoadFromFile(pdfpath);

}
catch (Spire.Pdf.Exceptions.PdfException ex)
{
Console.Write(ex.Message);
}


I M UPLOADING PDF DOCUMENT PROPERTIES PLEASE LOOK INTO IT.
AS WE ARE ON WITH LIVE DEVELOPMENT WE ARE EXPECTING HELPING WORDS FROM YOU.


THANK YOU :)
NEIL JAISWAL

nlshjaiswal35@gmail.com
 
Posts: 4
Joined: Tue Jul 26, 2016 9:26 am

Wed Jul 27, 2016 2:14 am

Dear NEIL,

Thanks for your inquiry.
Please offer us sample document which encountered issue here, or you can send it to us( Support@e-iceblue.com) via eamil. That would be very helpful to investigate this issue, thanks.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Wed Jul 27, 2016 6:06 am

Dear Betsy,

By EOD will provide you a sample document for investigation

Thanks
Neil Jaiswal :)

nlshjaiswal35@gmail.com
 
Posts: 4
Joined: Tue Jul 26, 2016 9:26 am

Thu Jul 28, 2016 9:44 am

DOCUMENT HAS BEEN MAILED ON SUPPORT@E-ICEBLUE.COM PLEASE REFER IT FOR FURTHER INVESTIGATION AND LET US KNOW ASAP.

nlshjaiswal35@gmail.com
 
Posts: 4
Joined: Tue Jul 26, 2016 9:26 am

Fri Jul 29, 2016 1:42 am

Dear Neil,

Thanks for your reply, but sorry that we didn't receive your email. Could you please send it to us(Support@e-iceblue.com) again?
Thanks in advance.

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

Mon Aug 08, 2016 5:30 am

Hi besty

You will recieve email from (hbatt@sureprep.com)

nlshjaiswal35@gmail.com
 
Posts: 4
Joined: Tue Jul 26, 2016 9:26 am

Tue Aug 09, 2016 8:03 am

Dear Neil,

Thanks for your response. But sorry that I don't receive the email still now, did you send it ?

Sincerely,
Betsy
E-iceblue support team
User avatar

Betsy
 
Posts: 802
Joined: Mon Jan 19, 2015 6:14 am

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