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Tue Jul 12, 2016 9:25 pm

Hi
pdf grouped fields where we have text1#0 and text1#1 cause a mapping error. The application is where we have the date field on page one and the date field duplicated on page 2. is there away to do this? i didn't see anywhere on this site.

Thanks
Mike

WesternIndustrial
 
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Wed Jul 13, 2016 2:42 am

Dear Mike,

Thanks for your inquiry.
Please provide us your sample document and codes you were using. It would be very helpful to investigate this issue, thanks.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
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Fri Jul 15, 2016 9:09 am

Dear Mike,

Has your issue been resolved ? If not, please provide us your sample document and codes you were using here, or you can send it to us(Support@e-iceblue.com) via email. Thanks in advance.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
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Mon Jul 18, 2016 7:43 pm

Hi sorry for the delay

The 2 date fields are duplicated on the second page with the pound signs

WesternIndustrial
 
Posts: 13
Joined: Wed Jul 08, 2015 4:11 am

Mon Jul 18, 2016 10:07 pm

Here is another one that is a bit more complicated

WesternIndustrial
 
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Tue Jul 19, 2016 6:02 am

Dear Mike,

Thanks for providing documents.
I used Spire.PDF V3.7.106 to load two documents, they are opened normally, there is no error. Please try to use this version. If there is any question, welcome to get it back to us.

Sincerely,
Betsy
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Betsy
 
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Tue Jul 19, 2016 3:42 pm

Okay we will try it and see, did you enter the date field and see if it duplicates to the second page as well?

Thanks
Mike

WesternIndustrial
 
Posts: 13
Joined: Wed Jul 08, 2015 4:11 am

Wed Jul 20, 2016 4:03 am

Dear Mike,

We have checked your document( _BVS Service Work Order Fillable1_20160715140144.pdf) and found that the date fields in first page and second page are same field in fact.So you change one, the other will change. You can fill that field in first page with Adobe, you will find that the other data field in second page is also changed.

Sincerely,
Betsy
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Betsy
 
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Mon Jul 25, 2016 8:26 am

Dear Mike,

Did you try the version I mentioned ? Has the open error issue been resolved ?
Thanks for your feedback.

Sincerely,
Betsy
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Betsy
 
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Wed Jul 27, 2016 3:46 pm

Hi
Its not crashing when it opens, which is great, but its not duplicating the fields, is there some code snipet we have to include?

Thanks
Mike

WesternIndustrial
 
Posts: 13
Joined: Wed Jul 08, 2015 4:11 am

Thu Jul 28, 2016 2:30 am

Hi,

Thanks for your reply.
Sorry that it is not possible to do that for your document(_BVS Service Work Order Fillable1_20160715140144.pdf), the data fields( named "Date Work Requested" ) in first page and second page are same field, even using Adobe to only fill that field in first page, you will find the other data field in second page is also changed.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
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Fri Jul 29, 2016 3:37 pm

Thanks, the new release stopped the crash on the initial open.

WesternIndustrial
 
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Mon Aug 01, 2016 1:29 am

Dear Mike,

Thanks for your feedback.
Please feel free to contact us if there is any question. We are here for help.

Sincerely,
Betsy
E-iceblue support team
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Betsy
 
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