nid_shintaku wrote:Hi,
I am having the same problem using the latest version of Java.
Is this problem the same with Java?
Has the ticket SPIREXLS-2139 been resolved?
Hi,
Thanks for your inquiry.
We apologize for any inconvenience this may have caused.
We are glad to inform you that this issue has already been fixed in both Java and .NET. However, due to personnel changes within our organization, we inadvertently failed to notify some customers of the fix.
We have tested the latest version of our Java product and found that the page counts are accurate. In order to investigate the issue you are experiencing, we kindly ask you to provide us with your test document. This will help us to identify the problem and provide you with a solution as soon as possible. You can share it with via email (
support@e-iceblue.com) or attach it here.
Thank you for your cooperation and understanding. Please let us know if you have any further questions or concerns.
Best regards,
Triste
E-iceblue support team