oSlide.SaveAsImage With Graphs

[tgnanakumaran]

Please see the attached pptx. When Using SaveAsImage, many (not all) of the graphs are not included in the Image. Not sure why some would work and others would not? Any help is appreciated. (See attached .zip, pptx File)

[kylie.tian]

HI,

Thank you for your inquiry.
I reproduced your problem and logged it into our bug tracking system with ticket SPIREPPT-2051. Our dev team will investigate this issue, once there is any good news, I will inform you. Apologize for the inconvenience.

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

Thank you so much. I look forward to hearing back.

[kylie.tian]

Hi,

You are welcome!
I will let you know as soon as your issue is resolved or there is any update.

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

Hi There,

I was wondering if there was any update on this issue?

Thanks

[kylie.tian]

Hi,

Our development team has adjusted your question and it is going to the test stage now. If the test goes well, we will provide a hotfix asap. I will inform you as soon as there is any good news. Thanks for your understanding.

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

Good Morning,

I was hoping for an update on this issue.

Thanks

[kylie.tian]

Hi,

The SPIREPPT-2051 has been resolved, but the official version is not available at present. Once the official version is released, I will inform you ASAP. Thank you for your patience.

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

We are quite desperate for this now. Any chance to expedite the release?

[kylie.tian]

Hi,

Glad to inform that we just released Spire.Presentation Pack Hotfix Version:7.9.2 which fixed SPIREPPT-2051, but there are still some effect problems, our dev team is actively solving it. You can download it from the following links to test.
Website link: https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link: https://www.nuget.org/packages/Spire.Presentation/7.9.2

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

It works, Thank you!

[kylie.tian]

Hi,

You're welcome!
If you need assistance in the future, please don't hesitate to contact us.
Wish you all the best

Sincerely,
Kylie
E-iceblue support team

[tgnanakumaran]

Good Morning,

Thank you so much for the fix - it fixed one of our presentations and works on most graphs.

Please see attached a pptx with two slides with graphs that do not render.

Please let me know if there is a fix for this already I'm not aware of?

Thanks

[amy.zhao]

Hello,

I have reproduced your issue with your new file and logged it in our issue tracking system with the ticket SPIREPPT-2109.
I will inform you once it is solved.

Sincerely,
Amy
E-iceblue support team

[tgnanakumaran]

Thanks Amy - I look forward to your reply.