Hi,
Thank you for bringing the issue with our XLS product to our attention. We have investigated the matter, and we encountered an error when opening your document using Excel: "File loading with Free spire.xls.xls" indicating a mismatch of the document format extension.
- issue.png (6.56 KiB) Viewed 1065 times
Furthermore, to better understand and address the problem you are facing, could you please provide us with the following:
1. The testing document you mentioned that is causing the issue.
2. Screenshots or any additional information that can help us identify the problem more accurately.
Additionally, we recommend trying out the commercial version of our XLS product. It includes enhanced fixes and greater stability.
We appreciate your patience and understanding as we work towards resolving this matter promptly. If you have any further questions or require assistance, please don't hesitate to let us know.
Best regards,
Triste
E-iceblue support team