no content visible

Wed May 27, 2015 6:40 pm

Hi,

I'm just evaluating the pdf-viewer component.
Attached you find a zipped pdf file which can be loaded in the "Hello World" sampleapplication, but nothing is visible.
Opening the pdf file in Adobe Reader, you will see the content.

What's wrong here ?

Thanks for support

Thu May 28, 2015 1:19 am

Hello,

Thanks for your inquiry.
I have reproduced your issue. And I have posted the issue to our dev team. We will inform you when it is fixed. sorry for the inconvenience.

Best Regards,
Sweety
E-iceblue support team

Fri May 29, 2015 7:11 am

Hi Support Team,

Thanks for your quick response

this is good News, and I will continue with my evaluation.
Can you give a rough timeframe until I can expect the fix ?
days, weeks, months ?

regards

Fri May 29, 2015 8:06 am

Hello,

Thanks for your reply.
The issue you reported has been resolved.
Next week, the fix will be submitted to the test with other fixes. We will inform you when the new version is released.

Best Regards,
Sweety

E-iceblue support team

Fri Jul 17, 2015 6:21 am

Hello Supportteam,

is the version now available, which fixes the bug I've reported ?

regards
Fritz Bilda

Fri Jul 17, 2015 7:01 am

Hello,

Thanks for your reply.
The issue has passed the test yesterday.
We will inform you when the new version is released.

Best Regards,
Sweety

E-iceblue support team

Fri Jul 17, 2015 7:32 am

Hi,

this is good news.
Can you give a rough timeframe, until the new version is ready for download ?
days, weeks, months ?

Thanks

Fri Jul 17, 2015 10:11 am

Hello,

Thanks for your reply.
We will give the new version to you next week.

Best Regards,
Sweety

E-iceblue support team

Wed Jul 29, 2015 7:03 am

Hello,

Sorry to keep you waiting.
The new version of Spire.PDFViewer ( Spire.PDFViewer Pack(Hotfix) Version:2.6.83 ) solved your issue has been released. Please download it via link below and have a try:
http://www.e-iceblue.com/Download/download-pdf-viewer-for-net-now.html

Best Regards,
Sweety

E-iceblue support team

Thu Jul 30, 2015 10:05 am

Hello,

Have you tried the Spire.PDFViewer Pack(Hotfix) Version:2.6.83?
Has your issue been resolved?
Thanks for your feedback.

Best Regards,
Sweety

E-iceblue support team