Missing some text from PDF

Wed May 02, 2018 7:09 am

I have posted a PDF file that when viewed in Spire.PDFViewer will not show one piece of text, but the text does show up in Adobe Viewer.
Pictures are enclosed of the adobe version and the Spire version.
I would appreciate your help.

Wed May 02, 2018 8:10 am

Hello t.whitton,

Thanks for your post.
After an initial test with the latest Spire.PDFViewer Pack Version:3.4, I didn't encounter the issue. Attached is the screenshot.

Sincerely,
Jane
E-iceblue support team

Fri May 04, 2018 8:48 am

Hello,

Greetings from e-iceblue!
Has your issue been resolved?
Any feedback would be much appreciated.

Sincerely,
Jane
E-iceblue support team

Tue May 08, 2018 12:44 am

Thank you for your reply.

It is still not displaying that text.

I am using Microsoft Visual Studio 2010 and VB.Net and have added spire.pdfviewer.forms.pdfDocumentViewer to a form with the following code:
PdfDocumentViewer2.LoadFromFile(SelectedFileName)
PdfDocumentViewer2.ZoomMode = Spire.PdfViewer.Forms.ZoomMode.FitPage
PdfDocumentViewer2.EnableHandTool()

I have also attached a screen shot of the Project References to Spire.pdfviewer and I seem to have the latest version 3.4

Thanks for your help

Tue May 08, 2018 6:25 am

Hello,

Thanks for your feedback.
According to the screenshot you provided, you should be using the old free version. Sorry for the issue which has been caused by the free version. I confirm that the commercial version works well. Please upgrade your dlls to the latest commercial Spire.PDFViewer Pack Version:3.4.
The detailed dll version information is as below.
Spire.License.dll v1.3.6.40
Spire.Pdf.dll v4.4.6.2040
Spire.PdfViewer.Forms.dll v3.4.0.3340
Spire.PdfViewer.Asp.dll v3.4.0.3340
In addition, to help you better evaluate our product, a one-month free license has been sent to you. You could apply the license to remove the warning message.

Sincerely,
Jane
E-iceblue support team