Missing attachment when save email

[xiao0207]

Hi, when I save an email with more than 3 attachments, the result is always only including the first 3 attachments.
Below is the code that I use to save email:

Spire.Email.MailMessage message = Spire.Email.MailMessage.Load(strfie, Spire.Email.MailMessageFormat.Eml);
message.Save(@"C:\123.msg", Spire.Email.MailMessageFormat.Msg);

I have checked the attachments object from loaded message, it able to show 4 attachments but become 3 attachments after save.

[Amber.Gu]

Hi,

Thanks for your inquiry.
To help us investigate your issue accurately, please offer us your input .eml file. You could upload it here or send us(support@e-iceblue.com) via email.

Best wishes,
Amber
E-iceblue support team

[xiao0207]

Hi.. Thanks for the reply..Here I attach my file for testing.

[Amber.Gu]

Hi,

Thanks for your information.
I tested your file and did notice the issue you mentioned, I have logged it into our bug tacking system. Once there is any progress, we will inform you.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[xiao0207]

Hi, Amber.Gu

Is there any update on this issue?

[Amber.Gu]

Hi,

Thanks for your reply.
I checked the state of your issue in our bug tacking system. Sorry that it has not been resolved yet.
Please share us little more time, once there is any progress, we will inform you ASAP. Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[xiao0207]

Hi, Amber.Gu

Is there any update on this issue?

[Amber.Gu]

Hi,

Thanks for your reply.
I checked the state of your issue in our bug tracking system. It is in the testing phase now. Once the test passes, we will inform you ASAP.
Sorry for the inconvenience caused.

Best wishes,
Amber
E-iceblue support team

[xiao0207]

Hi, Amber.Gu
May I know what's the status now for the issue? still in testing phase?

[Amber.Gu]

Hi,

Thanks for your reply. Sorry to reply late for weekend.
We have compiled a temporary version for you, please download and test it from the following link. http://www.e-iceblue.com/downloads/TempVersion/Spire.Email_2.11.1.zip

And there is a limitation of three attachments without applying the license file while saving .eml file to .svg file. Our sales team just sent you a one-month free license of Spire.Email. Please check and apply it to have a better evaluation on our product. Here is a guide for you: https://www.e-iceblue.com/Tutorials/Licensing/Licensing.html.

Best wishes,
Amber
E-iceblue support team

[xiao0207]

Hi, Amber.Gu
Thanks for the help...

[rachel.lei]

Hello,

You're welcome. If you encounter any issue related to our product in the future, just feel free to contact us.
Have a nice day!

Sincerely,
Rachel
E-iceblue support team