Hi, I am using spire.presentation for .net standard and when saving to PDF I am seeing low quality in the images.
I saw a couple of similar topic here on the forum but none of them worked for me and as far as I know I should be on latest .net standard release for spire.
Here's the sample
https://we.tl/t-Lu6UkAeWio
Thank you in advance,
Andrea
Hi,
Thanks for your inquiry and test project.
I have reproduced your issue and logged it into our bug tracking system with ticket number SPIREPPT-2527. Our dev team will investigate it. Once there’s any update, we will inform you immediately. Sorry for the inconvenience.
Sincerely,
Doris
E-iceblue support team
Thanks for your inquiry and test project.
I have reproduced your issue and logged it into our bug tracking system with ticket number SPIREPPT-2527. Our dev team will investigate it. Once there’s any update, we will inform you immediately. Sorry for the inconvenience.
Sincerely,
Doris
E-iceblue support team
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Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
Hi,
I'm sorry, this issue is quite complex and has not been resolved yet. I have already urged our development team to expedite the investigation, and we will provide you with timely feedback once there are any updates.
Sincerely,
Doris
E-iceblue support team
I'm sorry, this issue is quite complex and has not been resolved yet. I have already urged our development team to expedite the investigation, and we will provide you with timely feedback once there are any updates.
Sincerely,
Doris
E-iceblue support team
-
Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
Hi,
I deeply apologize for the inconvenience this complex issue has caused you, as our development team is still working diligently to find a solution. I have reiterated the urgency of this matter to the team, and I assure you that I will keep you informed of any progress or updates as soon as they are available. Once again, please accept our heartfelt apologies for any inconvenience this may have caused.
Sincerely,
Doris
E-iceblue support team
I deeply apologize for the inconvenience this complex issue has caused you, as our development team is still working diligently to find a solution. I have reiterated the urgency of this matter to the team, and I assure you that I will keep you informed of any progress or updates as soon as they are available. Once again, please accept our heartfelt apologies for any inconvenience this may have caused.
Sincerely,
Doris
E-iceblue support team
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Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
Hi, I'm after this too. Is there any progress?
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boosted_d16 - Posts: 34
- Joined: Wed Apr 19, 2023 11:41 am
Hi,
I'm sorry, but due to the complexity of this issue, the development team has not yet found a solution. I have urged the development team once again, and we will notify you promptly once it is resolved. Sorry for any inconvenience caused.
Sincerely,
Doris
E-iceblue support team
I'm sorry, but due to the complexity of this issue, the development team has not yet found a solution. I have urged the development team once again, and we will notify you promptly once it is resolved. Sorry for any inconvenience caused.
Sincerely,
Doris
E-iceblue support team
-
Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
Sounds like this is not fixable? If so, you should tell us so we can look at other products.
In the meantime, are there any workarounds?
In the meantime, are there any workarounds?
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boosted_d16 - Posts: 34
- Joined: Wed Apr 19, 2023 11:41 am
Hello,
The development team has informed me that there have been relevant adjustments to this issue in our latest version. I have attached the PDF results of my testing for your reference. Feel free to download the latest version for testing.
nuget Spire.Presentationfor.NETStandard9.10.2：https://www.nuget.org/packages/Spire.Presentationfor.NETStandard
Sincerely,
Doris
E-iceblue support team
The development team has informed me that there have been relevant adjustments to this issue in our latest version. I have attached the PDF results of my testing for your reference. Feel free to download the latest version for testing.
nuget Spire.Presentationfor.NETStandard9.10.2：https://www.nuget.org/packages/Spire.Presentationfor.NETStandard
Sincerely,
Doris
E-iceblue support team
Login to view the files attached to this post.
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Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
Hi Doris,
I tried the changes and they look good now, I am going to run more tests to confirm the issue can be closed.
Just a thought: I am seeing no changes between the 9.9.2 posted here efficent-way-of-clearing-data-behind-a-chart-t13232.html and the 9.10.2 you linked above. In fact, i am able to obtain the same result even with 9.9.2, correct?
I tried the changes and they look good now, I am going to run more tests to confirm the issue can be closed.
Just a thought: I am seeing no changes between the 9.9.2 posted here efficent-way-of-clearing-data-behind-a-chart-t13232.html and the 9.10.2 you linked above. In fact, i am able to obtain the same result even with 9.9.2, correct?
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andreacalvi - Posts: 23
- Joined: Tue Jul 11, 2023 11:02 am
Hello,
I'm glad you've resolved the issue using the latest version.
Please note that this link does not include a version number. When each new version is first released, you can use this link to download it, and it will display the latest version. Therefore, it is recommended to use version 9.10.2, which includes more fixes.
Sincerely,
Doris
E-iceblue support team
I'm glad you've resolved the issue using the latest version.
Please note that this link does not include a version number. When each new version is first released, you can use this link to download it, and it will display the latest version. Therefore, it is recommended to use version 9.10.2, which includes more fixes.
Sincerely,
Doris
E-iceblue support team
-
Doris.Liu - Posts: 406
- Joined: Mon Nov 07, 2022 8:10 am
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