License in Spire.Presentation 3.8.6

[Stecya]

Hi,

I have recently updated nuget package of Spire.Presentaiotn 3.7.0 to 3.8.6 , and now I keep getting watermarks on created pptx and svg.

Capture4.PNG

Rolling back to 3.7.0 removes watermarks , so this is clearly version issue and not a license one.
Please fix this ASAP as I desperately need fixes from version 3.8.0 and 3.8.6 and I'm unable to upgrade while those watermarks are present.

Regards

[Lisa.Li]

Dear Stecya,

Please kindly note that if the license subscription expires, the updated version of Spire.Presentation is no longer available. The warning message will appear again. But we didn't find your purchase record on our side, could you please provide your purchase information such as order number or license registration email. You could send them to us via email( [email protected] ). Thanks in advance.

Sincerely,
Lisa
E-iceblue support team

[Stecya]

Hi

I have written an email to [email protected] with purchase information.
I haven't got any reply. Please confirm that you received it.

Regards

[Lisa.Li]

Dear Stecya,

Sorry we didn’t receive your email, could you zip it and send again? Thanks in advance.

Sincerely,
Lisa
E-iceblue support team