hyperlink lost in

[wolfgang.colsman]

My PDF document looses hyperlinks when converting to PDF/A.

Code example using Python:

from spire.pdf import PdfStandardsConverter
converter = PdfStandardsConverter(filename)
converter.ToPdfA2B(pdfa_filename)
converter.Dispose()

The links are still visible, but lost the href.

Is this the expected behavior? If yes, can it be changed?

[Doris.Liu]

Hi,

Thanks for your message and sorry to reply late for weekend.
Please provide your test file for our investigation, you can attached it to the reply below or send it to us via email 'support@e-iceblue.com'. Thanks in advance for your assistance.

Sincerely,
Doris
E-iceblue support team

[Doris.Liu]

Hi,

Thanks for your sharing.
I have logged this issue into our bug tracking system with ticket number SPIREPDF-6737, our developer will fix this issue. Once it’s resolved, we will inform you as soon as possible. Sorry for any inconvenience caused!

Sincerely,
Doris
E-iceblue support team

[wolfgang.colsman]

Can you provide an ETA? This is blocking our production system.

Thank you.

[Doris.Liu]

Hi,

I apologize for any inconvenience caused.
Our development team has identified the cause of the issue and adjusted the code accordingly. The issue is now awaiting the testing process. I have already urged them to expedite the testing process, and we will notify you immediately once the testing is completed and approved.

Sincerely,
Doris
E-iceblue support team

[Doris.Liu]

Hi,

Thank you for your patience.
Glad to inform you, we release the Spire.Pdf for python 10.7.1 which contains the fix of the issue SPIREPDF-6737. Please download it from the following link to test. If there's still any issue, welcome to contact us again.

Spire.Pdf for python10.7.1: https://www.e-iceblue.com/Download/Spir ... ython.html

Sincerely,
Doris
E-iceblue support team

[wolfgang.colsman]

The fix resolved the issue, thank you.

[Doris.Liu]

Hi,

Thank you for your feedback.
If you encounter any issue with Spire in the future, just feel free to contact us at any time.

Sincerely,
Doris
E-iceblue support team