Hyperlink Error

[SungwonShin]

I made a ppt file containing hyperlinks. A hyperlink moving to a specific page and a hyperlink moving to a web page were added to the figure. After converting to pdf using the library, I checked the hyperlink in the pdf file and found that the hyperlink is also applied to the figure without the hyperlink, and the hyperlink I have already registered does not move to the page I specified.

Is there any problem with the library?

[Amin.Gan]

Hello,

Thanks for your inquiry.
I have conducted preliminary tests and found that the links in the PPT document are not preserved in the converted PDF. Are you meaning that the links are preserved in your PDF?
To help us investigate your issue accurately and quickly, please provide us with your original PPT document and the converted PDF document.You can upload here or send them to us via email(support@e-iceblue.com). Thank you in advance.

Sincerely,
Amin
E-iceblue support team

[SungwonShin]

It is a little difficult to send files due to security issues However, there are currently 2 problems with PPT -> PDF conversion.

1. Hyperlink to web page not working
2. When I connect the hyperlink that slides to the slide master, the hyperlink malfunctions after PDF conversion

[Amin.Gan]

Hello,

Thanks for your reply.
Based on your description, I used the attached simple PPT file to convert it with the following code, and found that the hyperlink was lost in the output pdf. I have logged this issue in our bug tracking system under the number SPIREPPT-2584. Our Dev team will investigate and fix it further, once there is any update, we will let you know asap. If your document has other different performances, you can share some screenshots for reference, then the adjustments may be more comprehensive.

Code: Select all

    Presentation presentation = new Presentation();
             presentation.LoadFromFile("ImageHyperLink.pptx");
            presentation.SaveToFile("PdfHyperLink.pdf", FileFormat.PDF); 

Sincerely,
Amin
E-iceblue support team

[SungwonShin]

First of all, thank you for fixing the bug.
To tell you one more thing, if I put a figure with a hyperlink into the PPT slide and convert it to PDF, a hyperlink is also included in other figures or tables without a hyperlink inserted.

[Amin.Gan]

Hello,

Thank you again for your feedback! Our development team is investigating and fixing the previous issue (SPIREPPT-2584). However, we were unable to reproduce the issue you are currently providing feedback on. To help us further investigate it, can you help to make a simple PPT document for reference. Thank you in advance.

Sincerely,
Amin
E-iceblue support team

[SungwonShin]

We will send email to 'support@e-iceblue.com'

[Amin.Gan]

Hello,

Thank you again for sharing your file! I tested your document using the latest version(Spire.Presentation Pack Hotfix Version:9.8.1) and the test results are the same as my previous tests(SPIREPPT-2584). All the hyperlinks were lost in converted to PDF documents.
We may not be using the same version, could you please let us know which Spire.Presentation version you are using? Anyway, I will also submit this document together to the SPIREPPT-2584 issue.

Sincerely,
Amin
E-iceblue support team