I am trying to convert an existing .docx file and the output looks horrendous. I have tried attaching the file to this post but it does not support attachment of either .docx or .pdf. Does your conversion only exist when the docx file is created with your application?
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jmetz68@gmail.com - Posts: 1
- Joined: Thu Nov 10, 2011 5:51 pm
Dear customer,
So sorry for the inconvenience caused by us!
Usually our conversion feature is available for most of docx files, not any created by our application. We may need your original file to reproduce the issue and then fix it ASAP. So, could you please kindly send us the file? (If you can not attach the file here in the forum, please send it to support@e-iceblue.com) Thanks for your cooperation.
Please feel free to contact us for anything at any time. Have a great day!
So sorry for the inconvenience caused by us!
Usually our conversion feature is available for most of docx files, not any created by our application. We may need your original file to reproduce the issue and then fix it ASAP. So, could you please kindly send us the file? (If you can not attach the file here in the forum, please send it to support@e-iceblue.com) Thanks for your cooperation.
Please feel free to contact us for anything at any time. Have a great day!
e-iceblue support
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iceblue support - Posts: 240
- Joined: Tue Dec 21, 2010 2:56 am
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