Hello,
Thanks for your feedback!
Yes, you can try again with our latest Spire.Email Version:4.1 to verify whether the result file path is correct.
If the issue still exists, please refer to the following points to provide us with the file so that we can investigate your issue faster and efficiently.
1. If you were
getting a message with attachment from the network, please provide us with the msg file which you get the wrong file path, you can save it by file->save as->save to computer.
2. If you are
loading a local msg file, please provide us with your msg file which contains msg attachments for reference.
Besides, please provide us with the following information at the same time:
1. Your target framework (E.g. .Net framework 4.6.1)
2. Your system information (E.g. Win7, 64 bit)
3. Your region setting (E.g. China, Chinese)
All in all, our Spire.Email reads the name of the attachment according to the specific file, and
this error you encountered is mostly related to the data in the file, your file is very important for us to investigate your issue. To protect your privacy, you can send them to us via email (
support@e-iceblue.com).
Hope you can understand and look forward to your reply!
Sincerely,
Marcia
E-iceblue support team