Wrong scan of EAN13 barcode

Wed Nov 28, 2018 8:27 am

Hi Support,

I've just tried the free edition (I think, DLL version 2.3.0.16040) to test scanning, but with one image (see attachment) it returns a totally wrong barcode, without any warning. Why is this? See attached image: Scan() and ScanOne() return 416117910961(4), instead of 871090897526(4). I wouldn't mind it failing if it can't correctly judge the image, but returning garbage is not acceptable.

Wed Nov 28, 2018 9:14 am

Hi,

Thank you for your inquiry.
Sorry for the inconvenience caused by the free version. I have tested the image and could confirm that the result is correct using the latest commercial hotfixSpire.BarCode(Hot Fix) Version:2.10.0. To help you remove the warning message and better evaluate our product, a temporary license of Spire.Barcode for .NET which is valid for one month has been sent to you via email. Please refer to the following guide to apply the license.
https://www.e-iceblue.com/Tutorials/Licensing/Licensing.html

Sincerely,
Jane
E-iceblue support team

Wed Nov 28, 2018 1:11 pm

Thanks Jane, I will check it out.

Thu Nov 29, 2018 1:17 am

Hello,

Thanks for your quick response.
Will look forward to your feedback.

Sincerely,
Jane
E-iceblue support team

Mon Dec 03, 2018 6:15 am

Hi,

Greetings from e-iceblue!
How is the issue now?
Your feedback would be greatly appreciated!

Sincerely,
Jane
E-iceblue support team

Fri Dec 07, 2018 10:31 am

Apologies for not getting back sooner. The issue was indeed resolved with version 2.10. I've reported this back to my client, I think he's happy now

. Thanks for the solution!

Mon Dec 10, 2018 1:59 am

Hi,

Thank you for your feedback.
Just feel free to contact us if you need any assistance in the future.

Sincerely,
Jane
E-iceblue support team