spire.BarCode not scanning some barcodes

Wed Sep 05, 2018 6:19 am

hi,

i am using spire.BarCode to scan code39 type barcode, most of the images are scanning but in some images it is not recognizing barcode. can you help me regarding this issue Plz....

Wed Sep 05, 2018 7:42 am

hello,

Thanks for your post.
If you were using an old version, I suggest upgrading to our latest version Spire.BarCode(Hot Fix) Version:2.8.1 to try again. If the issue still occurs, please provide your unrecognized images to help us locate your issue quickly. You could send them to us via email( support@e-iceblue.com).

Sincerely,
Lisa
E-iceblue support team

Wed Sep 05, 2018 9:24 am

Hi,

After updating to latest dll i am still nol able to scan barcode, i have emailed u you the files. please check asap...

thanks

Wed Sep 05, 2018 10:14 am

Hello Mohit,

Thanks for your source files.
I have noticed the issue and already logged it into our bug tracking system for investigating and fixing, if there is any update, we will let you know immediately. Sorry for the inconvenience caused.

Sincerely,
Lisa
E-iceblue support team

Tue Apr 16, 2019 6:03 pm

I am having this same issue. All images are same quality same barcode type. some work, some do not. Was this issue ever fixed in a newer release? I am using v 2.3.0 currently.

Wed Apr 17, 2019 9:46 am

Hi,

Thank you for contacting us.
Please firstly make sure your barcode images are correct or not, since we scanned them with third party tool and found that only “file16.bmp” and “file21.bmp” can be scanned successfully. But I scanned these two images with Spire.BarCode Version: 2.3.0 and the latest Spire.BarCode(Hot Fix) Version:3.4.0, both of them didn’t work. It couldn’t scan out the data. Anyway, this issue will be posted to our Dev team for further investigating and fixing. If there is any update, we will inform you. Sorry for the inconvenience caused.

Sincerely,
Nancy
E-iceblue support team