problem in xls to image

Thu May 23, 2019 5:10 pm

I have a problem when converting xls to image, the graphics are not shown as it should.
I attach images with the graph of the xls and with the result of the image

Fri May 24, 2019 3:57 am

Hi,

Thanks for you inquiry.
If you were using an old version, I would suggest that you try again with the latest version (Spire.XLS Pack(Hotfix) Version:9.5.11). If your issue still occurs after trying, please provide your input xls file to help us further look into your issue. You could send it to us via email (support@e-iceblue.com). Thanks in advance.

Sincerely,
Nancy
E-iceblue support team

Mon May 27, 2019 9:33 am

Hi,

How is your issue now? Could you please give us some feedback at your convenience? Thanks in advance.

Sincerely,
Nancy
E-iceblue support team

Thu May 30, 2019 10:09 pm

good afternoon
update version 9.5.11 and follow the problem.

Fri May 31, 2019 1:43 am

Hi,

Thanks for your feedback,
I have reproduced your issue based on the Excel file that you sent via email. Our Dev team is looking into the issue now. If there is any update, we will let you know. Sorry for the inconvenience caused.

Sincerely,
Nancy
E-iceblue support team

Fri May 31, 2019 4:12 pm

Thank you. I am looking forward to your response

Wed Jun 19, 2019 10:51 am

Hi,

Thanks for your patient waiting.
Our Dev team did repairs for your issue, please download the hotfix from the following link. But I have to tell that there is still a format issue with the chart at the left corner, please see the attached image. The issue is so complicated that our Dev team haven't found a solution to fix it yet. Sorry for that. If there is any progress in the future, we will let you know.
Website link: Spire.XLS Pack(Hotfix) Version:9.6.7
Nuget link: https://www.nuget.org/packages/Spire.XLS/9.6.7

Sincerely,
Nancy
E-iceblue support team