Missing few fields when on converting html to pdf

[ceipalAdmin]

Hi Team,

When we are converting html file to pdf few text and fields are missing in converted pdf file , need your help to resolve this issue sharing sample Please refer once suggest us on this..

[ceipalAdmin]

Hi Team,

Any update here ..??

[Doris.Liu]

Hi,


Since you didn't specify the exact language, I tested it on my side using Spire.PDF for .Net 10.5.5. The resultant document generated from my side is not consistent with yours. If you are using another language, please let us know the language you are using. If you are also using the .Net platform, please update to the latest version of the test. I am attaching my output screenshot for your reference.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,

We have upgrade spire.pdf version to 10.5.5 and facing same issue with that also, the pdf file is getting converted with missing text and etc. Please help us to resolve this with sharing any sample docker project or anything..

Details: -
Os : - ubuntu 20.04
Language : -Dotnet core 6.0

[ceipalAdmin]

Hi Team,

Any update on the above mentioned issue...

[Doris.Liu]

Hi,

Thank you for your feedback and sorry for the delay in response due to the weekend and the Dragon Boat Festival holiday.
I just reproduced your issue on Ubuntu 20.04, and I have logged it into our bug tracking system with reference SPIREPDF-6828. Our dev team will investigate this issue. Once there's any update, we will inform you ASAP. Sorry for the inconvenience caused.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,

Thank you for raising this issue as bug to dev team. Hope, You will provide solution for this issue as soon as Possible and please provide any further updates here .

[Doris.Liu]

Hi,

I have urged our development team to investigate this issue. However, due to the complexity of the Qt plugin issue, it may take a relatively long time to investigate and resolve the problem. We will keep you updated on any significant progress. Thank you for your understanding.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,

Can we get any updates on the above query..

[Doris.Liu]

Hi,

I'm sorry, but this issue has not been resolved yet. Since the complexity of the Qt plugin issue is relatively high, the investigation process by the development team usually takes longer. I have already prompted our development team to expedite the matter, and we will notify you immediately as soon as there are any updates. We apologize for any inconvenience caused.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,

We are waiting for solutions or any updates on this issue , as our productivity is more damaged due to we are not implementing this functionality to the market. please fix the issue ASAP.

[Doris.Liu]

Hello,

I apologize for the inconvenience this issue has caused you. Our development team is actively working on resolving this matter, and I have once again urged them to expedite the process. The development department has informed me that they are exploring alternative solutions, which are currently under testing. If all goes well, a new version with the resolved issue will be released next month. We will provide you with timely updates once the release is available. Once again, we apologize for any inconvenience this has caused.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,


Any update on this above case , it was raised and doesn't have any solution since log time. Please help us to resolve this issue.

[Doris.Liu]

Hi,

Sorry, this issue has not been resolved yet. As I mentioned in my previous reply, the development team is currently working on a new solution. If everything goes smoothly, we expect to release a new solution for testing next month to see if it can solve your problem. We will provide you with timely feedback then. Thank you for your patience.

Sincerely,
Doris
E-iceblue support team

[ceipalAdmin]

Hi Team,

As per ours's previous conversion , that the issue will be solved in this month release . Please confirm is that released is moved to live or not ?? , If not when do we get next and further updates on this issue fixes ,Please confirm the date for the release moved to live.