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Tue Sep 24, 2024 10:26 am

Attaching the PDF and converted XLS file for your reference. Highlighted part in the attachment shows the data loss while conversion. However, this PDF is for March month, in case of current month PDFs all data gets omitted. Can you please help with this?

akshayvy
 
Posts: 2
Joined: Tue Sep 24, 2024 9:55 am

Wed Sep 25, 2024 8:58 am

Hello,

Thanks for your inquiry. I reproduced the problem using the PDF document you provided. This issue has been logged in our bug tracking system under the number SPIREPDF-7068. Our Dev team will investigate it further, once there is any update, we will let you know.

Sincerely,
Amin
E-iceblue support team
User avatar

Amin.Gan
 
Posts: 283
Joined: Mon Jul 15, 2024 5:40 am

Fri Oct 04, 2024 7:56 am

Hello,
Is there any update on this bug?

akshayvy
 
Posts: 2
Joined: Tue Sep 24, 2024 9:55 am

Fri Oct 04, 2024 8:03 am

Hello,

Thank you for your follow-up.
Regarding your question, our developers are still investigating and there has been no breakthrough progress so far. If there is any progress in the future, we will notify you as soon as possible. Thank you for your patience.

Sincerely,
William
E-iceblue support team
User avatar

William.Zhang
 
Posts: 454
Joined: Mon Dec 27, 2021 2:23 am

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