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Tue Sep 28, 2021 3:39 pm

Hello,

Has testing been completed on this item? I need it to release to client.

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Wed Sep 29, 2021 6:29 am

Hello,

Thank you for your follow-up.
Yes, the test has been completed. Our test team will compile the package and I will provide you with a new version tomorrow.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Thu Sep 30, 2021 8:46 am

Hello,

Thanks for your patience.
The temporary version is available. Please download it and test on your side. Once the official version is released, I will inform you in time.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Sat Oct 09, 2021 10:18 am

Hello,

Thanks for your patience!
Glad to inform you that we just released Spire.Office Platinum Version:6.10.0 which fixes the issue you posted.

Please download the new version from the following links to test.
Website link:
https://www.e-iceblue.com/Download/down ... t-now.html
Nuget link:
https://www.nuget.org/packages/Spire.Office/6.10.0
https://www.nuget.org/packages/Spire.Of ... ore/6.10.0

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Thu Oct 14, 2021 9:01 am

Hello,

Hope you are doing well!
Have you tried the new version of Spire.Office? Is the issue resolved now? Any feedback will be greatly appreciated.

Sincerely,
Annika
E-iceblue support team
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Annika.Zhou
 
Posts: 1657
Joined: Wed Apr 07, 2021 2:50 am

Tue May 24, 2022 3:18 pm

Hello,

I am having another issue where I try to merge form filled pdf to another pdf it throws error. Attached is example of document when I merging causes issues. ( We have been converting and merging documents successfully for similar files).

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Wed May 25, 2022 3:26 am

Hi,

Thank you for your inquiry.
I did a test with the V6.10.0 and indeed encountered the exception "System.FormatException". I have confirmed this issue doesn't exist in the latest Spire.Office (Version:7.4.10). Please download the latest version to try again, if the problem still exists, please provide the following information for further investigation.
1) Your full testing code.
2) Test environment, such as win10, 64bit.
3) Application type, such as Console App, .NET Framework 4.8.

Sincerely,
Kylie
E-iceblue support team
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kylie.tian
 
Posts: 412
Joined: Mon Mar 07, 2022 2:30 am

Sun Jun 05, 2022 4:02 am

1. Attached is CS file which takes has input of list of documents of different types ( pdf, xlsx, docx etc-) and merge into one pdf document. the pdf file code is this

if (docItem.ToLower().Contains(".pdf"))
{
PdfDocument doc = new PdfDocument(docItem);
if (doc.Pages.Count >= 1)
{
doc.SaveToStream(ms1, Spire.Pdf.FileFormat.PDF);
}
}

2. Testing Env
OS : MS Window Server 2016 Standard
Version : 10.0.14393
System type: x64-based PC
3. Application Type
MS .NET Framework Console Application
.NET Framwork 4.6.1
Windows Application .Exe

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Mon Jun 06, 2022 9:50 am

Hi,

Thanks for your feedback.
You only provided a PDF file for merging before. According to your code, you need to convert files in multiple formats and merge them in PDF. I simulated some documents to test using your code, but the problem cannot be reproduced. Here I attached my test demo for your reference. If your problem occurs in other formats of documents, please send the documents to me for further investigation.

Demo link: https://www.e-iceblue.com/downloads/demo/Test29573.zip

Sincerely,
Kylie
E-iceblue support team
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kylie.tian
 
Posts: 412
Joined: Mon Mar 07, 2022 2:30 am

Mon Jun 06, 2022 4:25 pm

Hello,

I executed the code with another file that I have issue with. It is not resolved. The file is around 3.5 MB and I cannot upload it here. I sent the files to "support@e-iceblue.com".

Thanks,
Sarvesh

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Tue Jun 07, 2022 9:40 am

Hi,

Thank you for sharing.
I reproduced the "System.NullReferenceException" issue and logged it into our bug tracking system with ticket SPIREPDF-5255. Our dev team will investigate this issue, once there is any good news, I will inform you. Apologize for the inconvenience caused.

Sincerely,
Kylie
E-iceblue support team
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kylie.tian
 
Posts: 412
Joined: Mon Mar 07, 2022 2:30 am

Tue Jun 21, 2022 2:22 pm

Hello,

Is there any update on the issue?

Thanks,
Sarvesh

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Wed Jun 22, 2022 6:37 am

Hi,

Thanks for your follow-up.
Your issue has been resolved, but the official version is not available at present. Once the official version is released, I will inform you ASAP. Thank you for your patience.

Sincerely,
Kylie
E-iceblue support team
User avatar

kylie.tian
 
Posts: 412
Joined: Mon Mar 07, 2022 2:30 am

Tue Jun 28, 2022 2:29 am

Hello,

I received error on another pdf file when tried to merge into parent pdf document.

sarveshprabhu@gmail.com
 
Posts: 35
Joined: Sat Mar 03, 2018 4:08 am

Tue Jun 28, 2022 8:49 am

Hi,

Are you getting the same error as the previous question (SPIREPDF-5255)? If not, please provide your PDF documents to help us do an accurate investigation on your new issue. You can attach your documents here or send them to us via email (support@e-iceblue.com). Thank you in advance.
In addition, the SPIREPDF-5255 has been solved, but the official version is not available now. Once the new version is released, I will inform you.

Sincerely,
Kylie
E-iceblue support team
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kylie.tian
 
Posts: 412
Joined: Mon Mar 07, 2022 2:30 am

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