After converting Odt File to Pdf images are missing from fil

Fri Nov 24, 2023 10:05 am

Hi
After we converted Odt file to Pdf we are missing images in document. The File that we hade this experience with is in attachment

Regards
Biljana..

Mon Nov 27, 2023 3:18 am

Hello,

Thank you for your inquiry.
I tested your ODT file and did reproduce the issue you mentioned. I have logged the issue into our bug tracking system with the ticket number SPIREDOC-10065. Our development team will investigate and fix it. Once it is resolved, I will inform you in time. Sorry for the inconvenience caused.

Sincerely,
Annika
E-iceblue support team

Thu Apr 11, 2024 2:11 pm

Is this issue still in processing?

Fri Apr 12, 2024 7:46 am

Hello,

Thank you for your follow-up.

I regret to inform you that due to the complexity of the issue, SPIREDOC-10065 has not been fully resolved at this time. Our development team is still diligently investigating and working towards a solution. I will promptly update you as soon as there is a significant development regarding this issue. Your understanding and support are greatly appreciated.

Thank you for your patience and cooperation.

Sincerely,
Annika
E-iceblue support team