Read Accuracy Problems

Fri Nov 21, 2014 7:12 pm

We changed to Spire.Barcode because our previous library was only about 80% accurate. Spire.Barcode is better, but still fails to read what appear to be some fairly clear barcodes at times.

Any suggestions on improving the accuracy?

Fri Nov 21, 2014 11:26 pm

So, here is a sample failure. The barcode on the left (DO) is the one failing, but seems good to me.

Mon Nov 24, 2014 8:45 am

Hello,

Thanks for your inquiry.
I have noticed the issue you mentioned, which has been transferred to our Dev team, once there are any progress, we will let you know.
Sincerely,
Gary
E-iceblue support team

Tue Nov 25, 2014 3:53 am

post12602.html#p12602

Tue Nov 25, 2014 8:50 am

Hello,

Thanks for your feedback. Please feel free to contact us if you have any questions or needs.

Sincerely,
Gary
E-iceblue support team

Mon Dec 29, 2014 8:24 pm

So, that seemed to solve the problem, but it didn't. We are now getting a lot of failures for images that look like they should succeed, even with the changes indicated. Attaching a sample.

Tue Dec 30, 2014 1:36 am

Hello,

Thanks for your inquiry.
The image seems to be not uploaded in a correct way, please attach it again or send it to us via Email(support@e-iceblue.com).

Sincerely,
Gary
E-iceblue support team

Tue Dec 30, 2014 1:11 pm

It's a TIF file, maybe that is why? I've zipped the file and attached again.

Wed Dec 31, 2014 9:15 am

Hello,

Thanks for the information, I have posted the issue to our Dev team, once there are any update, we will let you know.

Sincerely,
Gary
E-iceblue support team

Fri Jan 09, 2015 10:16 pm

Any update on this?

Mon Jan 12, 2015 6:14 am

Hello,

Sorry that there is no any update from our Dev team. We will notify you as soon as the issue is resolved.

Sincerely,
Gary
E-iceblue support team

Fri Feb 27, 2015 2:59 pm

Still no update on this issue?

Sat Feb 28, 2015 1:42 am

Hello,

Sorry that there is no any progress from our Dev team.

Sincerely,
Gary
E-iceblue support team

Mon Jun 22, 2015 3:32 pm

I guess I can assume this issue won't be fixed?

Wed Jun 24, 2015 1:33 am

Hello,

Thanks for your waiting. We are sorry that currently we might not be plan to improve the issue.

Thanks,
Gary
E-iceblue support team